This Privacy Notice for The Sacred Crow (“we,” “us,” or “our“), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you visit our website at https://www.thesacredcrow.com, or any website of ours that links to this Privacy Notice, or engage with us in other related ways, including any sales, marketing, or events.

Personal Information Provided by You

All information collected is voluntarily provided by the customer. Prior to placing an order, the customer is required to submit the necessary information essential for the completion of the transaction. This includes, but is not limited to, the customer’s first and last name, phone number, shipping and billing addresses, and credit or debit card details.

The information collected is used solely for the purposes of processing and fulfilling the customer’s order, facilitating billing, and contacting the customer directly in the event of an issue related to the order. WE DO NOT PROCESS SENSITIVE INFORMATION, AND WE DO NOT STORE FINANCIAL INFORMATION ON OUR WEBSITE. You have the option to withhold personal information that is not required for the order process.

Payment Data

We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment is handled by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

ALL PERSONAL INFORMATION THAT YOU PROVIDE TO USE MUST BE TRUE, COMPLETE, AND ACCURATE, AND YOU MUST NOTIFY US OF ANY CHANGES TO SUCH PERSONAL INFORMATION.

There’s certain information such as your IP address that’s collected automatically when you visit our services, those include:

– Device Data

We collect device data such as information about your computer, phone, tablet, or other device you use to access our Site. Depending on the device used, this data may include information such as your browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

– Location Information

For your own convenience, we may collect either precise or imprecise location information. Such information will only be collected with the explicit consent of the individual, and the individual retains the right to opt out of this collection at any time. However, should the Customer choose to opt out, certain features or functionalities of our services may be restricted or limited as a result.

– Log and Usage Data

Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “Crash Dumps“), and hardware settings).

The information collected from the customer will be utilized for various purposes. Certain uses directly benefit the customer, including but not limited to: saving the individual’s preferences, fulfilling and managing their orders, delivering and facilitating the provision of services, and assisting with account creation, authentication, and overall account management.

Other uses serve to enhance our services, such as: sending marketing and promotional communications, delivering targeted advertising to the customer (for further details, please refer to our Cookie Policy at https://thesacredcrow.com/policies/#cookie-policy), and ensuring the protection and security of our services.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have an ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

– Consent

We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw consent at any time.

– Performance of a contract

We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

– Legitimate Interests

We may process your personal information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

i. Send users information about special offers and discounts on our products and services
ii. Develop and display personalized and relevant advertising content for our users.
iii. Diagnose problems and/or prevent fraudulent activities

– Legal Obligations

We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

– Vital Interests

We may process your information where we believe it is necessary to protect your vital interests or vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

i. If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.

ii. For investigations and fraud detection and prevention

iii. For business transactions provided certain conditions are met

iv. If it is contained in a witness statement and the collection is necessary to assess, process, or settle and insurance claim

v. For identifying injured, ill, or deceased persons and communicating with next of kin

vi. If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse

vii. If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.

viii. if disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records

ix. If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced

x. If the collection is solely for journalistic, artistic, or literary purposes

xi. If the information is publicly available and is specified by the regulations

We have implemented appropriate and reasonable technical and organizational security measures designed to
protect the security of any personal information we process. We assure you that we will do our best to keep any, and all of your information safe.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so please make sure that you only access the Services within a secure environment.

If you do not wish to receive our marketing and/or promotional communications, you may opt out at any time by clicking the “unsubscribe” link included in the emails you receive, or by replying “STOP” or “UNSUBSCRIBE” to any SMS messages we have sent. While we will ensure that you are removed from our marketing lists, we may still communicate with you for purposes related to your account, including but not limited to account management, service updates, or transactional communications.

The Sacred Crow reserves the right to change this Policy without any prior notice to Customers. Once we modify our Privacy Policy, we will update the “Date Last Modified” and notify the Customers by prominently posting a notice on the Website and/or to the e-mail addresses they have provided us. The modified Privacy Policy will become effective upon being published. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

If you have questions regarding The Sacred Crow’s Privacy Policy, please contact:  [email protected]